IT Capabilities

Enterprise-Grade Monitoring & Alerting You Can Rely On.

OEsupplies builds and operates real-time infrastructure monitoring platforms, from network operations dashboards to multi-channel alerting across Slack, Telegram, SMS, and email. Every metric tracked, every anomaly caught, every stakeholder notified.

Capabilities

Infrastructure monitoring that handles real-world complexity.

End-to-End Coverage

Network devices, servers, applications and services under continuous observation, from routers and switches to virtual machines and containers.

Role-Based Dashboards

Purpose-built views for operations teams, executives and technical leads, each tailored to what that audience needs to see.

24/7

Real-Time Alerting

Automated anomaly detection with intelligent correlation, so alerts reach the right people in seconds.

5

Notification Channels

Slack, Telegram, SMS, email and webhook integrations, with redundant delivery so nothing is missed.

30s

Collection Interval

Metrics scraped as often as every 30 seconds for near-real-time visibility.

High-Availability Design

Redundant collection with automatic failover and always-on data delivery built in.

Dashboard Types

Dashboards built around your operations.

Every deployment is designed around your infrastructure and priorities. These are the kinds of views we build, each one tailored to the team that relies on it.

Network Operations

Infrastructure Health: Real-Time Visibility

A unified view of device availability, routing health, interface status and environmental conditions, so operators see uptime trends, hardware health and service status on a single pane of glass.

Executive KPIs

Executive Summary: Service Performance Indicators

Key health indicators including service availability, success rates, quality metrics and capacity utilisation, with trend analysis for proactive planning and SLA reporting.

Platform Monitoring

Platform Overview: System Health & Traffic

Distributed platform components monitored in real time: throughput, processing rates and traffic breakdowns, with per-component visibility and automated health scoring.

Security Analytics

Session & Security Monitoring

Session and resource analytics with anomaly-detection indicators, utilisation tracking and automated threat flagging across redundant infrastructure.

Multi-Channel Alerting

The right alert, to the right person, on the right channel.

Intelligent alert routing ensures critical notifications reach stakeholders through their preferred communication channel, with escalation paths and redundancy built in.

💬

Slack Integration

Alerts delivered to dedicated Slack channels with rich formatting, severity colour-coding, and direct links to affected dashboards. Teams can acknowledge and discuss incidents in-thread.

Rich formatting Thread replies Channel routing
📱

Telegram Notifications

Instant push notifications to Telegram groups or direct messages. Ideal for on-call engineers and management, works on mobile with no corporate VPN required.

Instant push Group + DM Mobile-first
📲

SMS Alerts (P0/Critical)

Priority-zero incidents trigger SMS delivery directly to on-call staff. No internet dependency, works even when connectivity is the problem being reported.

No internet needed Critical only On-call routing

Email Notifications

Detailed incident reports with full context, metrics, graphs, and recommended actions. Formatted for both technical teams and management-level summaries.

Detailed reports Graphs included Exec summaries
🔗

Webhook / API Integration

Custom webhook endpoints for integration with ticketing systems (ServiceNow, Jira), ITSM platforms, and internal tools. JSON payloads with full incident metadata.

ServiceNow Jira Custom APIs
📊

Smart Correlation

Alert correlation engine groups related incidents, identifies root cause patterns, and suppresses noise. Reduces alert fatigue by up to 80% compared to raw threshold alerting.

Root cause Noise reduction Auto-grouping
Coverage

Tailored to what your business actually needs to see.

Every monitoring deployment is designed around the customer's infrastructure and priorities. We build dashboards and alerts that match your operations, not generic templates.

Network Infrastructure

Routers, switches, firewalls, load balancers, SNMP, streaming telemetry, API polling. Availability, interface traffic, BGP, MPLS, VPLS.

Server & Compute

Physical and virtual servers, containers, Kubernetes clusters. CPU, memory, disk, process health, service uptime.

Application & API

HTTP endpoints, API response times, error rates, certificate expiry. Synthetic monitoring and real-user metrics.

Power & Environment

UPS systems, DC power plants, battery health, temperature, humidity. Critical for remote sites and data centres.

Telecom & Service Providers

RAN and mobile-core KPIs, CGNAT, VoLTE/IMS and SMS delivery monitoring for operators and ISPs.

Cloud & SaaS

AWS, Azure, Google Cloud metrics. SaaS availability. DNS, CDN, and edge performance monitoring.

Systems Engineering

Infrastructure our team has built and manages.

Beyond monitoring, our engineers design, deploy, and maintain the systems that organisations depend on every day.

Linux Server Management

Reliable, secure servers that just work. We set up, harden, and maintain Linux servers so your applications, databases, and services run without interruption, with automated updates and 24/7 monitoring built in.

Centralised User Management

One login for everything. We deploy identity management (FreeIPA) so your staff sign in once and securely access email, file shares, internal tools, and Wi-Fi, with instant access control when people join or leave.

Windows & Linux Integration

Mixed environment? No problem. We connect Windows PCs and Linux servers under one directory (Samba/Active Directory), shared drives, group policies, and unified permissions across your entire office.

Network Design & Security

From office networks to multi-site WANs, we design, secure, and manage your network infrastructure. VPNs for remote access, firewalls to block threats, and traffic management to keep everything fast.

Cloud & Virtual Servers

Run multiple services on fewer machines. We deploy virtualised and containerised infrastructure that reduces hardware costs, simplifies scaling, and makes disaster recovery straightforward.

Backup & Recovery

Never lose critical data. We set up automated backups with version history, offsite replication, and tested recovery procedures, so when something goes wrong, you're back online in minutes, not days.

Knowledge Management

Turn institutional knowledge into a searchable, structured platform.

When experienced staff leave, their knowledge walks out the door. We build internal knowledge bases that capture operational expertise and make it available to every team member, instantly.

Structured Documentation

Reference material covering operations, protocols, troubleshooting and architecture, written for practitioners, not academics.

L1–L3

Tiered Training

Content structured by skill level, from operators to engineers to senior architects, with clear progression paths.

Scenario-Based Assessments

Interactive quizzes tied to real operational scenarios, not textbook theory. Measures actual readiness, not memorisation.

Searchable Knowledge Base

Full-text search across all documentation, device databases, and reference material. Find any answer in seconds, no more asking the senior engineer.

Interactive Simulators

Hands-on learning tools (protocol simulators, failure cascade scenarios, configuration impact analysis) where engineers learn by doing, not reading.

Operational Runbooks

Step-by-step procedures for every critical scenario, from incident response to routine maintenance, with severity ratings, rollback steps, and verification checklists.

Ready to see everything?

Tell us what you need to monitor and alert on. We'll design a solution that fits your infrastructure, your team, and your budget.

Start the conversation